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What happens if I exceed the number of minutes available under my UCSD service plan? What about excess data charges for e-mail and document downloads, etc.?

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What happens if I exceed the number of minutes available under my UCSD service plan? What about excess data charges for e-mail and document downloads, etc.?

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Most of UCSD’s cell phone carriers provide plans with pooled minutes and/or rollover minutes to absorb excess minutes due to temporary spikes in phone usage. If your plan does not include pooled and/or rollover minutes, your department will ask you to review the cell phone statement and note the business purpose for each call exceeding your plan minutes. Any personal calls associated with the excess minutes must be reimbursed at the excess minute rate even if the personal use was incidental. If there will be an ongoing increase in your business usage, ask your department to consider increasing the number of minutes under your plan. Excess data charges would be handled in the same manner if your plan does not provide for unlimited data usage and depending on the individual carrier and billing details, you might be requested to substantiate usage so that your plan can be reassessed.

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