What happens if I disagree with the Council’s decision about Housing Benefit and Council Tax Benefit?
If we send you a decision about your Housing Benefit and Council Tax Benefit and you disagree with it, you can ask us to look at that decision again or you can appeal to an independent tribunal run by the Tribunals Service. You must write and tell us why you think your benefit decision is wrong, and whether you would like us to look at your claim again or pass it to the Tribunals Service, within one month of the date on the letter explaining our decision.