What happens if I can make contact with a homestay of my choice?
After you purchase tickets and send a request to your homestay choices, the database contacts the host family on your behalf. You will therefore have received no contact details. If, at this stage, you are not satisfied because you have not received a positive response, we will immediately refund your full money with no questions asked. However, after you and the homestay have accepted each other on our database system, and their contact details have been given to you, we can not provide a refund.