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What happens if I can not remember my security information and the mailing address on file with the OrtlinGroup is not current or I am not able to access the mailing address on file for my account?

April 26, 2017address file happens mailing my account remember security

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What happens if I can not remember my security information and the mailing address on file with the OrtlinGroup is not current or I am not able to access the mailing address on file for my account?

1 Answer

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A. A Customer-Verification-Request will not be successfully completed and as a result, the security information will not be able to be changed. You will need to work with customer service to open a new account.