What happens if I am shipping controlled products outside the U.S. (or UK)?
All requests for controlled products that ship outside the country are handled by a special team of people at PEI-Genesis. In the United States, that team is based at our International Sales office in Long Island New York. In the UK, that team is based at our European headquarters in Southampton UK. PEI-Genesis is registered with the U.S. State Department and the BERR. We will attempt to secure an export license on your behalf. In order to obtain a license we will need various authorizations and information about the application and final destination of the product. We will ask you for the necessary information. Please be aware that this is a U.S. (or UK) government requirement, not a PEI exercise. If a license is obtained, we will process your order.
Orders for controlled products automatically go on “Export Hold” in our ERP system and will not be shipped. Controlled products that are requested to be shipped outside the country are handled by a special team of people at PEI-Genesis. In the United States, that team is based at our International Sales office in Long Island New York. In the UK, that team is based at our European headquarters in Southampton UK. PEI-Genesis is registered with the U.S. State Department and the BERR. In order to supply you with these products we will attempt to secure an export license on your behalf. In order to obtain a license we will need various authorizations and information about the application and the final destination of the product. We will ask you for the necessary information. Please be aware that this is a U.S. (or UK) government requirement, not a PEI exercise. If a license is obtained, we will process your order. If not, we will inform you that your export request was denied and we will ca
