What happens if I am enrolled in Dollars to Disney and the credit card I place on file is declined during the payment plan period?
An email will be sent to you automatically notifying you of the decline. From that email, you will follow a link to the registration page on the Convention website where your receipt is visible. Here you may update your credit card. If the update has not been completed within five business days, a Consultant Services representative will contact you. You’ll have an additional five business days to resolve the issue (i.e., provide a new credit card number to be placed on file). If the issue is not resolved by the time the next payment is due, we will cancel your registration. You will receive a refund of the amount you’ve paid minus the $50 US cancellation fee, and any money contributed to your Convention product credit will be transferred to your Consultant product credit account and will not be refunded in cash. If you wish to re-register for the event, only the full payment will be accepted; enrollment in a payment plan will not be available.
