What happens if I am absent on the day of the test without giving prior notice?
You will lose your full test fee (£100), unless you are able to provide appropriate medical evidence to us to explain your absence. Medical evidence must be provided no later than five days after the test date. Refunds will only be provided for serious illness and an administrative fee of £25 will be deducted from any refund. If your application for a test date transfer has been approved, you must select a test date within the next three-month period depending on availability in our centre. If you wish to transfer to a test date more than three months away, you should apply for a refund and then re-apply for the test.
