What happens if Aurora Bank does not properly complete a bill payment on time or in the correct amount?
As long as your biller information is correct, you have adequate available funds in your account and you have scheduled the payment at least 7 days before the payment due date, Aurora Bank will make the payment and cover any fees and/or late charges incurred. • How do I make an inquiry on a bill payment? You may inquire about a bill payment by clicking the “Customer Service” button above to e-mail Customer Service. If you are an enrolled user of the online bank, please be sure to log in to your account before clicking the “Customer Service” button. Or call Customer Service at 1-888-522-9295. Click here for hours. Please provide Customer Service with the biller name, payment amount and date. • How do I set up billers? Before you can pay your bills, you must first create a list of the individuals or businesses, called “billers,” you wish to pay. Log in to your account, click the “Update Billers” tab, and then select “Add a Biller” to set up your billers. • Do I need to contact my billers
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