What happens if appliances break or if there are other problems that need quick attention during our stay? What happens if there is an existing problem that we discover on arrival?
I employ an on-island manager, and you will be given management contact information. The manager is available during working hours to assist you and handle problems that might arise. If there is an emergency you may contact her after hours. You may also contact me in emergencies, 24 hours a day. I have maintenance people that I use for different things, so let us know if something needs to be repaired. We will do our best to get problems taken care of as quickly as possible. Having lived on Oahu for many years, I have a vast network of contacts available to help.
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