What happens if an item is backordered?
If an item is found to be out of stock after your order has been placed, then the item will be automatically removed from your order. We will not hold up an order because an item is backordered. You will not be charged for the backordered item or for the shipping cost of the item. The item that was backordered will have to be re-ordered online when it becomes available again.
If an item is found to be out of stock after your order has been placed, then it will automatically be removed from your order. We will not hold up an order because an item is backordered. You will not be charged for the backordered item or for the shipping cost of the item (if you were already charged, you will be refunded). The item that was backordered will have to be re-ordered online when it becomes available again.
We do our best to keep all distributors informed of any backordered items, as well as its estimated time of delivery. If an item is backordered, we will ship it as soon as we have it in inventory, on a FIFO basis. When placing an order, you have the option to ship complete or not, so as long as you do not check ship complete, everything on your order will ship, with the exception of the backordered item.
You will be notified via phone or email. Q: Will we drop ship to a GIFT address? A: Yes. We will drop-ship to an address not the same as your credit card as long as you send us an email confirmation of the address. If you pay by money order or check, please send confirmation of the ship-to-address along with payment.Q: Will we ship to anywhere outside the continental U.S.? A: Of course, we’re happy to. However, you must contact us directly via email or phone to order and obtain shipping costs. Any orders attempting to be processed through this Web site which are not in the continental U.S. will not be honored. Q: What is our return policy? A: Returns are accepted for 30 days after receipt as long as the toy is in its original condition and not been played with. All toys must be returned in their original packaging. Shipping costs are non-refundable. To return a toy, please contact us for an RGA number. Q: Do we have any policies? A: Yes, we do. If for any reason the calculation of the
