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What happens if an item is backordered?

April 26, 2017backordered happens

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What happens if an item is backordered?

11 Answers

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If you need the items by a specific date, please indicate that on your PO and we will do everything in our power to make sure you have them in time or contact you with any problems. If a number of items on your order are backordered you will be contacted.

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If you order a backordered item, we will ship it to you as soon as we receive the item into inventory. If you have multiple backordered items, these will not ship until all have been received into stock. As a courtesy, Alternative does not charge shipping for backordered items.

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GearGoggle GearGoggle Posted

often a back ordered item is delivered before the promised date. Wooden Toys for example take a bit to be made and can easily get backed up when orders rush in during busy season. However, manufacturing usually makes allowances for this and work overtime to fulfill current orders. if you want the items you need to place the order, and they will deliver as soon as possable.

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If an item is found to be out of stock after the order is placed, then the remaining items shipped. We will not hold up the order because an item is backordered. You will not be charged for the backordered item. When the backordered item becomes available we will then ship it to you.

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If an item is found to be out of stock after your order has been placed, then the item will be manually removed from your order. We will not hold up an order because an item is backordered. You will not be charged for the backordered item or for the shipping cost of the item. The item that was backordered will have to be re-ordered online when it becomes available again.