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What happens if an incomplete or otherwise inadequate certification packet is submitted?

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An incomplete or inadequate certification packet (e.g., one submitted in a form and manner other than that prescribed by the Department) will be rejected. Please do not sacrifice completeness for timeliness and be sure that a packet is complete before it is submitted. NOTE: A provider agency has 30 calendar days to submit any additional information requested by the Department. If information is not submitted in a timely manner, then the Department will close out its file on the request for certification of qualifications. Another packet cannot be submitted for 60 days.

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