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What happens if an event is cancelled or rescheduled?

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What happens if an event is cancelled or rescheduled?

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In the event of a cancellation or rescheduling of an event, TICKETGUYS.com will notify all ticket buyers as soon as we receive notification about the change. In all instances you will be given an option of a refund including any services charges you paid. If the event has been rescheduled you will be given first opportunity to have your tickets exchanged for the new date and time.

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As soon as an event is officially cancelled we will contact you directly using the contact details you gave us when you booked your tickets. We will then explain what happens next. This is usually a choice between attending a rescheduled event or obtaining a refund.

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