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What happens if an employee has a malfunctioning CharlieCard?

April 26, 2017CharlieCard employee happens malfunctioning

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What happens if an employee has a malfunctioning CharlieCard?

1 Answer

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Companies should disable the malfunctioning card online, and if company has extra blank CharlieCards available, should assign a new CharlieCard and register the card under the employee’s name online. If company does not have blank CharlieCards on hand, company can notify customer service to have a replacement card assigned and shipped immediately.