What happens if an appointment must be missed or cancelled?
A. We request our patients to call us as soon as possible if a change in schedules arises. If the office is closed, you may leave a message to cancel your appointment on our answering machine. You may then call back to reschedule or request the office to call you at your convenience. If appointments are canceled in adequate time, patients requesting sooner visits can often be accommodated. The sooner an appointment is rescheduled, the sooner a new appointment can be made which will keep treatment progress at the rate necessary for a speedy finish. One of the largest causes for extended treatment times is missing appointments. Delaying rescheduling delays progress even further. So if an appointment must be missed, please call to cancel and reschedule as soon as possible.
