What happens if a user has forgotten his password?
The Superuser can resend the user password to him/her. To do so, simply click on the eAdmin module which is available only to the Superuser. A list of administrator roles will appear. Use the eDirectory search function to call up the user record. Select the record to be deleted by checking against it. Click on the ‘Send Username/Password’ icon. The user will receive an email with notification on username and password.
