What happens if a tenant damages a unit?
While a family is under lease, they are responsible for keeping the unit in good condition, understanding that any unit will show some normal wear & tear. Landlords are NOT responsible for tenant-caused damage that causes a unit to fail HQS inspection, and this includes shut-off utilities that are tenant responsibility. At move-out, damage beyond normal wear & tear is treated in the same way as an unassisted unit; that is, the security deposit is applied to the damages. If damages exceed the deposit, the tenant owes the landlord. If TMHA is moving the tenant to another assisted unit, we will decline to lease the tenant up at another unit, if there are undisputed damage amounts owed to the landlord of the original unit.
