What happens if a seller cancels the transaction, does not send the wine to Vinfolio, or one or more bottles fail Vinfolios inspection?
• In all such cases, the bidder will be immediately notified by email and the bidder’s credit card will be refunded the full purchase amount. In addition, 25% of the cancellation fee charged to the seller will be issued as a Vinfolio store credit to the bidder’s Vinfolio account (all bidding must be made using a Vinfolio account). Store credits may be applied towards any purchase of goods or services from Vinfolio, excluding Marketplace transactions (which must always have a credit card supporting a bid due to the unpredictable delay between bidding and acceptance of a bid). Every rescinded transaction will also be recorded in Vinfolio’s Marketplace management system under the name of the seller and may ultimately lead to suspension of the seller’s Marketplace selling privileges.
Related Questions
- What happens if I don read the instructions and just send an application and fail to send my Activities Chart, Personal Statements, essays, or transcripts?
- What happens if I want to cancel the sale or I don ship the wine to Vinfolio within the required two week period?
- What happens if I send my sold wine to Vinfolio and one or more bottles fail inspection?