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What happens if a seller cancels the transaction, does not send the wine to Vinfolio, or one or more bottles fail Vinfolios inspection?

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What happens if a seller cancels the transaction, does not send the wine to Vinfolio, or one or more bottles fail Vinfolios inspection?

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• In all such cases, the bidder will be immediately notified by email and the bidder’s credit card will be refunded the full purchase amount. In addition, 25% of the cancellation fee charged to the seller will be issued as a Vinfolio store credit to the bidder’s Vinfolio account (all bidding must be made using a Vinfolio account). Store credits may be applied towards any purchase of goods or services from Vinfolio, excluding Marketplace transactions (which must always have a credit card supporting a bid due to the unpredictable delay between bidding and acceptance of a bid). Every rescinded transaction will also be recorded in Vinfolio’s Marketplace management system under the name of the seller and may ultimately lead to suspension of the seller’s Marketplace selling privileges.

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