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What happens if a product arrives damaged, or doesn’t play?

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What happens if a product arrives damaged, or doesn’t play?

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Contact us, upon return of the damaged or faulty product, we will replace it at no cost to you. • What formats are offered? We offer DVDs that are generally zone free, sometimes they are produced only for a specific zone. You can see that in the drop down box on the product page. • How do I know which format to order? Zone 1 is used in the US, zone 2 in Europe. Most dvds are produced zone free. You can see it in the drop down box on each product page. • If I order on-line can I be assured that the transaction is secure? We utilize SSL™ to ensure safe, secure transactions. SSL™(Secured Sockets Layer) is designed to establish a secure connection between your computer and ours using encryption technology. Encryption translates your confidential order information into a secret code that only we can read. This is the most effective way to ensure that your order information is protected. We also require you to enter your credit card number each time you order, since we do not want to store t

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