What happens if a payment request is rejected?
For online payments, The Gas Company will send you an email notification that your payment has been rejected by your bank or financial institution. Please check with your financial institution for possible fees it may impose. You will need to delete your existing bank information and re-enter new bank information before submitting another payment. The Gas Company will pass through the charges assessed for such rejection, and will add a $7.50 returned payment fee on your next bill. The Gas Company also reserves the right to terminate your participation in My Account if your payment is rejected more than once within any 12-month period.
