What happens if a patient loses his or her iPLEDGE ID card?
A patient should record his or her iPLEDGE User ID number for future reference. If the patient loses his or her iPLEDGE ID card, there are duplicate tear-off copies located in the patients kit. If the patient does not have any duplicate ID cards available and does not know their ID number he or she should contact the prescriber for the number. Call center agents cannot provide patient ID numbers over the phone to patients, but can provide this information to the prescriber. The patient can take his or her ID number and date of birth to the pharmacy for a prescription fill. Pharmacists do not need to see a patients actual ID card to fill a prescription. • Where do I find a list of local pharmacies that participate in the iPLEDGE program? A list of participating pharmacies can be found on the home page at http://www.ipledgeprogram.com/ by choosing the Find A Participating Pharmacy feature. • What happens if the pharmacy does not have enough product in stock to fill and dispense a prescri
