What happens if a participant loses their room key?
There is a $25 per lost room key fee assessed to the group unless the person is able to pay at the time they obtain the key from the Atrium Customer Service Desk or at the check-out table. In addition, the person must bring photo identification to the Atrium Desk to obtain a new key and, if the person is not able to pay, the group leader or an advisor must give written permission for this charge to be assessed to the group before he/she can receive a new key.
