What happens if a participant gets locked out of their room or hall?
The group’s leader or designated representative uses a master key to provide access to the rooms for any of their group’s lockouts. If the group leader or their designated representative(s) is unavailable, the locked out person must bring photo identification to the Atrium Desk to obtain a new key. There is a $25 lost key fee assessed to the group unless the person is able to pay at the time they obtain the key. In addition, if the person is not able to pay, the group leader or an advisor must give written permission for this charge to be assessed to the group before he/she can receive a new key.
