What happens if a parent contacts Orthomerica directly about the care their infant is receiving from an orthotist?
Parents are directed back to their orthotist to address specific questions about their infant’s care. If the parent requests that one of the clinical staff contact the orthotist, the parent must provide written permission to allow the communication between Orthomerica and the orthotist. In this matter, Orthomerica maintains strict compliance with the Privacy Regulations delineated in HIPAA and diligently protects all patients’ Personal Health Information.
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