What happens if a mask is damaged during shipping?
Please inform us immediately of the damage. Because we insure our domestic shipments, you can receive a store credit for the damaged mask(s) if it is established that the damage occurred during transit. Be sure to keep all shipping material with the damaged mask and to file a claim with UPS click here for details Rich >> http://www.ups.com/content/us/en/resources/service/claims/index.