What happens if a DVD-R doesn work right, or stops working?
DVD-R is not a stable media. In fact, some reports have indicated that this technology should not be considered reliable for data storage beyond four or five years. We recommend copying the files of purchased DVD-R discs to a hard drive. This way, if a disc stops playing properly, it is possible for the customer to make another. This does not violate copyright law. If you purchase a DVD-R from MPV, or through Aquantics, and it stops working properly, contact us and we will replace it – usually without requiring the original returned. If you purchase a MPV DVD-R disc from Messy Fun, and it stops working properly, you may be required to send the disc to MPV in order to receive a replacement. In any case, please contact MPV via email. We don’t want folks to be stuck with stuff (we worked so hard on) that won’t play.
