What happens if a customers invoice is mailed to him/her?
If a customer chooses to receive invoices by mail, they may still go to the website to pay their bills. Following the instructions that they receive with the mailed invoice, they can go to the EBPS website, view their invoice, and opt to pay their bill in the same manner as if the invoice was electronically transmitted (see question #14). How does EBPS get customer billing information? EBPS has entered into agreement to distribute invoices for companies that have provided merchandise or services to their customers, one of which may be you. Customers are asked to select how they would like to receive their invoice, either electronically over the Internet or through the U.S. mail. EBPS then receives the billing information from the company that provided the goods or services. We then produce and distribute the appropriate invoice either over the Internet or through the U.S. mail service, as customers have chosen. What happens if a customer doesn’t pay a bill? There is no change in how de