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What happens if a customer replies “y” to the messages after the Ringback Tones Free Trial?

April 26, 2017customer Free happens Messages replies Ringback trial

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What happens if a customer replies “y” to the messages after the Ringback Tones Free Trial?

1 Answer

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They will be given the option to subscribe via a double opt-in messaging flow. The trial will not re-initiate and they will not be able to redeem the free ringback. These customers may obtain ringbacks through any of the sales channels at standard rates.