What happens if a customer has service but loses network connectivity, will the application still work?
Subscription apps can work without a network connection except when the license has expired or if the license needs to be re-acquired on “Next Check Time”. “Next Check Time” occurs every anniversary date for monthly subscription apps, and every 60 days for unlimited use app, and at the end of purchase period for time based subscription apps. If the license needs to be re-acquired on “Next Check Time” at a time when there is no network connectivity, the application will not work. An additional prompt to connect to the network will appear, as follows, “You do not have a network connection to renew your subscription.