What happens if a corporation’s Volume License key was leaked or stolen and, as a result, fails validation?
If your corporate system fails the validation process, you should contact your system administrator as soon as possible. The system administrator should ensure that the Volume License keys or the Product Activation keys being used are the proper keys issued from Microsoft. In most cases where an error has occurred, an incorrect key has been used. If the Microsoft-issued keys are being used and are still not validating through the Windows Genuine Advantage site or the Office Genuine Advantage site, the system administrator should contact the channel partner, or the system administrator can call one of the phone numbers listed at http://www.microsoft.com/licensing/resources/vol/numbers.mspx. Please have your Authorization number for Open Licensing, an enrollment number for Select and Enterprise customers, and the Volume License keys that you are currently using available during the call.
