What happens if a complaint is registered with the Affirmative Action Division?
A. 1. When a Complainant elects to register his/her complaint with the AA Division, the person is given the opportunity to discuss individual problems on an informal basis. Where appropriate information, advice or counseling will be provided. The AA Division will determine whether the problem is an Affirmative Action/Equal Opportunity issue or whether it is a problem that must be pursued through other channels. Where appropriate, and if possible, the AA Division will advise non-AA/EEO Complainants of alternative resources. (Such alternatives are not limited to but might include Personnel Services, Workers Compensation, Safety, or City’s Employee Assistance Program [EAP]). If the problem is determined to be an AA/EEO issue, the individual will be informed of his/her rights, and the actions and remedies that are possible within the limits of the authority of this department. 2. Upon receipt of a written complaint, the AA Division will issue a memorandum to the Department/Division Head of
