What happens if a caregiver is sick or can not make it to their shift?
With nearly 50 caregivers, Halo Senior Care can always provide quick coverage. We train at least two caregivers on each case so that you always have a back up that your loved one knows. In rare cases that we have to bring in a new caregiver, our Field Supervisor will introduce the caregiver to the client. In each client’s home, we have a detailed Care Plan so every caregiver knows exactly what needs to be done when filling in for someone else. We always communicate to the client the changes that are being made to make sure they feel comfortable with the temporary person we are sending.