What happens if a buyer purchases my “Get It Fast” listing, but because unusual circumstances I cannot ship it within one business day?
By selecting the Get It Fast option, you are committing to ship the item within one business day of receiving a cleared payment, even if the buyer does not select an overnight shipping service. You should take this commitment seriously to avoid receiving negative feedback from buyers. If you cannot ship the Get It Fast item within one business day, we recommend that you quickly contact your buyer to inform them. We recommend buyers and sellers communicate to resolve such an issue. eBay’s messaging on the listing to buyers is “Will usually ship within 1 business day of receiving cleared payment”.
Related Questions
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- What happens if a buyer purchases my "Get It Fast" listing, but because unusual circumstances I cannot ship it within one business day?
- What happens if the seller of a "Get It Fast" listing does not ship it within one business day?