What happens during widespread outage situations?
My Account Anywhere is intended for use during normal weather and operating conditions. During times of widespread outages or emergency situations (e.g., hurricanes, ice storms), Entergy New Orleans focuses resources on power recovery. In such situations, My Account Anywhere messages may be regional in nature or delayed, or both. In times of weather disasters (e.g., hurricanes, ice storms, etc.), outage and transaction text messages may not be deliverable.
