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What happens at renewal?

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What happens at renewal?

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To make it as easy as possible for you to maintain your coverage without interruption, we automatically renew your plan each year. Learn more by reading What Happens at Renewal.

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We will write to you about 28 days before your renewal date with your new quoted premium for the following year. Provided you have given us permission, we search again our panel of insurers to get the best price so we may offer you a different insurer. If you have not opted out, customers will be automatically renewed using the same debit or credit card. This saves time and administration and is clearly stated on your renewal letter. If you don’t wish to renew you can still cancel by calling us before the renewal date on 0800 092 1587. If you have opted out of automatic renewal, you will still receive your renewal letter with your new insurance premium but you will need to call us to arrange payment and to continue cover. In either case, if you do not wish to renew you must please let us know.

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