What happens at Outreach Events?
Outreach Specialists attend various events around the state to speak to groups about CTAP. They provide training on the use of our equipment and use of the California Relay Service (CRS). A typical presentation will include a comprehensive equipment display, an overview of CRS and STS (Speech to Speech), an explanation of the eligibility and application process, and distribution of literature (CTAP, CRS, STS brochures, promotional items with Call Center information, etc.).
