What happens after items are ordered through the catalog?
Once and item has been successfully ordered through the catalog an email will be generated to inform you that the order is being sent to your POC for approval. After the POC approves the order it is then sent to the DOCOTR for approval. After all approval are received the item is then ordered. Once the order is received a ticket will be generated through the ODIN office to deliver or install the item. Maintenance is provided on all hardware provided as part of the standard seat. The customer can delay refresh if the scheduled refresh impacts the customer.
Related Questions
- My facility generally purchases the same products each week. Can I create a catalog with frequently ordered items to make the ordering process a much quicker process?
- Can catalog items be ordered with different diamond or gemstone configuration?
- What happens after items are ordered through the catalog?
