What happens after I purchase BullGuard Backup?
There are two situations you may experience: 1. If you have upgraded your existing trial account (recommended), please wait for a confirmation email from BullGuard that your payment has been received, then simply go to Main > Account and press Check status. BullGuard Backup also connects to the Internet at start-up, looking for software updates or account changes – therefore, if your payment has been completed, your account will be automatically upgraded. 2. If you buy a subscription from our website, but under a different email address than your trial, you are given a new password for your BullGuard account. This password is stated in the confirmation email we send immediately after your purchase. Normally, this e-mail will arrive in your Inbox within seconds. If you have not received it yet, this can be attributed to three things: a. Either your email address isn’t working correctly. If you have received other mails while expecting the BullGuard confirmation mail, this is not the cas