What happens after a report is received by the abuse team?
After a report has been received and needed resources have been identified and notified of the incident, the abuse team has little further to do with the report, unless we are asked to assist with the incident investigation or the incident is one where the security of the network and other computing devices here at the University is at risk. In these situations, the abuse team attempts to locate a responsible party (individual/departmental contact) for the device causing the problem, and to notify someone of the difficulty. We try to provide sufficient information so that the recipient of the message can determine which device is being reported, and each report contains language similar to: If you are the correct contact for the device and it has not yet been fixed, please: locate the device, disconnect it from the U.Va. network fix it, and let abuse@Virginia.edu know when the process is complete. Failure to do the above will cause us to disable the ability of this device to connect to
