What happened to download contacts added before March 2007?
Contacts added on the Download Library web site between May 2005 and February 2007 were converted to authorized support contacts. These contacts can now be viewed and managed in My Support (Authorized Support Contacts screen at http://mysupport.attachmate.com/go.aspx?l=contacts). Note: If the number of authorized support contacts temporarily exceeds the limit for your maintenance plan, you will need to remove contacts upon future plan changes or renewal, or you can purchase additional support contacts.
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- What happened to download contacts added before March 2007?