What happened after Blue Cross rejected her daughter Lauras application for a continuous glucose monitor?
Fifteen-year-old Californian Laura Miller, a brittle diabetic, and her mother, Gillian, thought they had a strong case when they asked Blue Cross in late 2007 to pay for a continuous glucose monitor for her. But when the health plan denied their application, hope turned to near despair, and then anger. The Millers began an almost three-month odyssey that took them from being optimistic petitioners to shocked rejects to gratified recipients of help from an agency more Californians with diabetes should be aware of.
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