What guidelines must participating dealers follow?
To qualify for participation in the Consumer Reports Build & Buy program, dealers must follow strict guidelines intended to provide you, the customer, with a guaranteed price and easier, more transparent car-buying experience. Dealers are continuously re-evaluated for compliance with these guidelines. Here are some of the guidelines that dealers must follow: • The dealer ensures the confidentiality of all non-public personal information you provide to complete a vehicle sales transaction. • The dealer will confirm your price prior to your arrival at the dealership. • The dealer will assist you with a test drive or test drives once you arrive at the dealership. • All factory-installed vehicle options are priced at the dealer’s invoice price. • Upon your request, the dealer will show you its current pricing on each model and trim of vehicle offered through the program (the “Dealer Price”) and the dealer’s invoice price (the maximum amount the dealer pays the manufacturer for the vehicle)
