What freight costs apply?
Around Twelve only charges $6 freight per item anywhere in New Zealand! If you receive faulty goods, this freight cost (along with the full price of the faulty product) will be refunded to you. In addition, we will contact you to arrange free return of your faulty product. See the refund policy for more details about the return of faulty goods. If you need to exchange the product for the same product in a different size, Around Twelve will cover the cost of freight to send you the exchanged product! You will therefore only pay the freight charge of $6 to receive the original product, plus any freight costs associated with returning the original product. We will pay the freight for sending you the replacement product. If you decide to return products that do not have any faults or exchange products for a different style or colour, you must arrange and pay for freight. It is recommended that you use a tracked courier as Around Twelve does not accept any responsibility for goods lost in t
