What formats are the repair videos available in?
All appliance repair video chapters are available in: • QuickTime movie format – .mov • iPhone, iPod, and other media devices – .m4v / mpeg-4 • DVD hard copy Q: Will you sell my information to some company so I get emails and phone calls from a bunch of people I don’t want to get them from? A: No! We respect our customer’s privacy. WE DO NOT RETAIN OR DISTRIBUTE ANY CUSTOMER INFORMATION. Q: How do I know that the motor and motor coupling repair videos will help me solve my problem? A: Each appliance repair video chapter will explain how the system functions, how it can malfunction, and how to repair it yourself. Some more complicated electrical issues may be difficult to figure out. The videos are designed by a team of experienced appliance repair professionals that can build this style of washer from the ground up blindfolded. (They don’t actually do this but we’re sure they could!) If you need additional assistance, email your model number and problem description to admin@applianceas