What Factors Should be Considered Before Implementing Business Process Management Software?
The best software in the world cannot magically transform your company. BPM is about first understanding the concept and then ruthlessly examining all parts of your business processes, right down to the fingernail shavings, in order to make them as efficient as possible. Software does have a role to play, but the point is, look at the job first, find out what you need, and then shop for software that can help you get it done. Analysis First and foremost, the process of BPM analysis must not be rushed. A rushed job leads to a weak foundation, since examination of your current, or extant, process is the basis from which all improvements will spring. The flipside of this is “paralysis by analysis,” whereby you cannot stop analyzing the process and start taking action. Business analysts come with many different skills, but one of them must be knowing when “enough is enough” for a successful BPM effort. The other great requirement is interpersonal skill, since so many of the problems – and
