What factors affect the performance of online support sessions?
Performance depends on both the Internet itself and the WebEx service. WebEx constantly monitors service and network performance and continually enhances its infrastructure to keep web conference srvices highly available and reliable. Some of the factors that affect performance are the following: • the speed of your computer’s connection to the Internet. • the performance of your Internet service provider . • overall Internet traffic on your routed connection to the WebEx server. • performance of firewall and proxy servers, if your computer is behind a company firewall.
