What extra services are available with VoIP?
The first thing to say here is that all the traditional telephony features used by business are available on VoIP from one supplier or another. Following on from this a range of features difficult or not possible to implement on a traditional telephone system are also available. For example Presence and Instant Messaging adds a terrific layer of functionality to a simple phone call. See when some one is on the phone, even if they are hundreds of miles away. This prevents unsuccessful calls and saves time and effort. Click to call means you can dial the person that has just sent you an email without having to look up their number. Call forwarding and find me follow me means that you can receive calls wherever you are and not have to miss an important call. Voicemail to email Unified Communications means you can pick up a voicemail whilst on the move using your mobile device. The array of services available is vast but an easy way to summarise this would be to say you get services tradit
