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What exactly is the role of the workers’ compensation third party administrator?

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What exactly is the role of the workers’ compensation third party administrator?

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The workers’ compensation third party administrators are contracted to process industrial injury cases in accordance with County standards, state statute, and all applicable workers’ compensation laws. This includes investigating workers’ compensation claims, determining entitlements, issuing notices, and delivering benefits within with statutory timeframes. Contractual requirements include: program development, claims management, monitoring medical treatment, assisting injured workers resolve workers’ compensation issues, supporting County department return-to-work efforts, attending claim status reviews, and identifying and investigating potentially fraudulent workers’ compensation claims.

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