What exactly is Amazon.coms own A-to-z Guarantee?
To read all about this excellent service, click on A-to-z Guarantee Protection • Question: Canceling an Order in zShops. Answer: Please note that since Amazon.com is not directly involved in the completion of sales arranged on Lbeck Haus zShops, you will need to contact us by e-mail at Lbeck Haus zShop directly to reach an amicable agreement if for any reason you would like to cancel an order. While we normally do not cancel orders once received, we do make exceptions. You can locate our e-mail address in the confirmation e-mail sent from us, or by looking up your transaction in the Your Account section of Amazon.com’s Auctions and zShops Web site. In general, please know that it’s important to contact us at Lbeck Haus directly with any questions you might have about any of the merchandise in our catalogue before placing your order. • Question: What guarantees are there on the One-Year Mechanical or Quartz Wall Clock Guarantee Certificate? Answer: We will repair, at no charge, the mech
