What exactly is a knowledge asset?
Many companies start their knowledge management journey by concentrating on putting people in touch with people, so that knowledge can be kept in its richest form – in people’s heads – and transferred through conversation. This is a great way to start, but it is not a sustainable strategy. Heads leak. Memories fade, people leave, and people can only be in one place at one time. Fairly soon you will be faced with the need to capture as much as possible in recordable form, without losing the vital richness and context. If knowledge is packaged in such a way that it is reusable, storable and replicable, then it becomes an asset to your company — a knowledge asset. With our partners, we have pioneered a format for recording and storing knowledge, which has proven value in several business environments and can easily be applied to your own knowledge needs.
